MBWorld.org Forums - View Single Post - Did you get a free year of TeleAid with your CPO?

suretytek · 07-01-2009, 08:00 PM

Hi everyone,

I purchased my second E350 (2007 this time) a couple of months ago after crashing and totaling my 2006 E350. Both were CPO cars purchased from MB dealers.

My question is this: on my first E350, I got a brochure in the mail a couple of weeks after purchasing the car, offering me a free year of TeleAid. Cool! I was kind of expecting the same thing on the second car, thinking it was another benefit of CPO.

After not receiving any information from MB about TeleAid, I called them to ask for my first year free. The person I talked to told me that it was up to the dealer to tell TeleAid that the car was sold and that it was eligible for the free year. This was apparently not done by the dealer, as they had no record of the car even being sold.

So I follow up with the salesman, and he tells me that he had never heard of getting a year of TeleAid free with CPO, only with new cars.

So my question to those of you who purchased CPO: did you get a free year?

And does anyone have any insight as to why it appears that some dealers do the free first year and some don't?

Thanks!

07-01-2009, 08:00 PM	#1
suretytek Newbie Join Date: Jun 2008 Posts: 6 Drives: 2007 E350 4Matic	Did you get a free year of TeleAid with your CPO? Hi everyone, I purchased my second E350 (2007 this time) a couple of months ago after crashing and totaling my 2006 E350. Both were CPO cars purchased from MB dealers. My question is this: on my first E350, I got a brochure in the mail a couple of weeks after purchasing the car, offering me a free year of TeleAid. Cool! I was kind of expecting the same thing on the second car, thinking it was another benefit of CPO. After not receiving any information from MB about TeleAid, I called them to ask for my first year free. The person I talked to told me that it was up to the dealer to tell TeleAid that the car was sold and that it was eligible for the free year. This was apparently not done by the dealer, as they had no record of the car even being sold. So I follow up with the salesman, and he tells me that he had never heard of getting a year of TeleAid free with CPO, only with new cars. So my question to those of you who purchased CPO: did you get a free year? And does anyone have any insight as to why it appears that some dealers do the free first year and some don't? Thanks!