[rb23lb]

Originally Posted by 01S408C300

Just to state again I own a Shop In New York and I am a direct repair for most major insurance companies so I happen to know Little about the subject...

First off from my understanding he’s not using either insurance carrier’s body shop which means its going to be up to the shop negotiate what they what and how they want fix the car.

When it comes to what there Legal Responsibility is, it what is considered fair and reasonable and to industry expected standards… that’s why companies can use used parts aftermarket parts different paint etc... I’m not saying I agree but this is the way it is

There not "what if" statements and the purpose they serve was answering his question both ways depending if the clear was available for waterborne or not, he can call PPG and check on that.

And if you read the post, if a customer asks for a certain product that we don’t use in the shop they can be billed and given the left over if I don’t use it in my shop in doesn’t go on my shelf

Also at this point his questions are solely based on the SHOP it’s not the shops legal responsibility to make him whole he has to fight with the insurance company now, he choose the shop. So if it’s not the insurance shop he really can’t go into a shop he chooses and make demands. If he wants want a Nano particle clear he needs to go to a shop that already uses it, not go into a shop and demand they do so.

thanks man, i appreciate your insider knowledge... what u say makes sense... i took it here cus the insurance company's shop really skeezed me out and they didnt look like they even repaired any car worth over 15 grand