Quote:
Originally Posted by jstefanop
And for those "professional techs" not sure what world you live in, but these guys could give a ****s less about your car. They want to get the job done in the most efficient manner for themselves, get their paycheck and go home.
I dropped off my C63 for a simple speaker rattle fix (which they did not fix even though they assured me it was fixed) and go grease on the back seat (i have white leather) and didnt even bother cleaning it. Yea these are MB "professional techs" you speak of.
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He is absolutely right that the techs generally destroy cars. The clutch on my M3 was destroyed by "BMW Trained Techs" and that car had to be traded in (not to mention all of the scratches that they put on a mint car). They tried correcting a simple pedal squeal and the clutch was replaced twice in as many weeks. I've had better luck with my C63 but also went through a 7 week ordeal to get them to fix something properly. They'll just do a quick job, give you the car, and hope that you don't notice all the missing screws, new rattles, and unfastened parts. I'd be very surprised if they do a perfect job the first time.
I've learned my lesson and take my car to a local independent shop. But for warranty repairs, you're stuck with the dealer unless there is an MB authorized independent. Look for one before you let these clowns take your car apart.