Rear diffuser loose, Command Software Update

mb_horseshoe · 11-12-2008, 05:35 PM

I recently took my car in to get serviced as my rear diffuser was coming loose. The top portion of the diffuser had unlatched from the bottom of the bumper.

Anyway, long story short, I took it in 3 different times to get fixed and it never got taken care of properly - except for this time. They installed a new diffuser with a different attachment method and it fits perfectly snug. Had anyone else been experiencing similar problems?

I also got my Command unit updated like others have and some of the things I've noticed are

1. Audio fadeout option (works great)
2. New graphics (the weather band screen, system options screen, and a few others)
3. Information bar (above the radio stations there's an info bar that displays song names, etc)
4. Better bluetooth responsiveness
5. Supposedly my bluetooth ring volume was fixed but I haven't been able to verify just yet.

rb23lb · 11-12-2008, 05:41 PM

was the update free>????

mb_horseshoe · 11-12-2008, 06:17 PM

Yeah it was free.

JCOnizuka · 11-12-2008, 06:34 PM

Are you in the Vancouver BC Canada area? if yes, Which dealership did u have it updated? Any information as for the command update version number or anything that I can refer to when I bring it in to the shop in richmond automall on Friday? They kept telling me that there wasn't any update for the command system other than the bluetooth update to fixed the echo reception. Other than that they are really FIRM to me that there wasn't any update. I want to be smart about this and from this forum and of course from u, obviously there is an update for the command. Can you or anyone guide me so that I can get this update without FORCING them that there IS an update? Thank you for the help!

01S408C300 · 11-12-2008, 07:22 PM

Is there a version number?

mb_horseshoe · 11-13-2008, 05:27 PM

I'm in CA sorry.

When I get home later tonight I will scan the paperwork.

white46 · 11-14-2008, 12:51 PM

please do so.
my local dealer doesn't know a ***** about this update. errrrrrrr

evanswan · 11-14-2008, 06:13 PM

as we speak I am having them do the flash for the bluetooth update and they are putting in the ipod amp or what ever to address the low volume problem compared to the rest of the stereo settings.

RLE · 11-15-2008, 01:53 AM

Quote:

Originally Posted by mb_horseshoe

I also got my Command unit updated like others have and some of the things I've noticed are

1. Audio fadeout option (works great)
2. New graphics (the weather band screen, system options screen, and a few others)
3. Information bar (above the radio stations there's an info bar that displays song names, etc)
4. Better bluetooth responsiveness
5. Supposedly my bluetooth ring volume was fixed but I haven't been able to verify just yet.

The Telematics update effects the entire car, not just Comand. For example, after the 90 minute update my car got last week, in addition to the items listed above, the garage door opener's range is improved.

delirium · 11-18-2008, 12:31 PM

Quote:

Originally Posted by mb_horseshoe

I'm in CA sorry.

When I get home later tonight I will scan the paperwork.

Hi Hoarseshoe, did you get a chance to scan the paperwork?

Thanks!

mb_horseshoe · 11-18-2008, 02:29 PM

Ya I totally blew it. My paperwork is at home, scanner is at work. I will have to remember to get it tonight to scan it at the office.

Sorry. When I get home I will take a picture of it or something.

delirium · 11-18-2008, 11:11 PM

Thanks horseshoe,
My dealer has no idea what this update is or that it exists, so I want to give him the ID# or something. I'm picking up my car tomorrow.

white46 · 11-19-2008, 12:39 PM

Quote:

Originally Posted by delirium

Thanks horseshoe,
My dealer has no idea what this update is or that it exists, so I want to give him the ID# or something. I'm picking up my car tomorrow.

+1
my dealer doesn't know about this update either.

mb_horseshoe · 11-19-2008, 09:00 PM

SORRY this took so long. Hopefully you can read it.

delirium · 11-20-2008, 05:22 AM

Thanks Horseshoe... I was told my my dealer that i have all the updated software versions but no fade out for me... i dunno what gives...

mb_horseshoe · 11-20-2008, 11:50 AM

That's bs. I'm in orange county also, where are you getting it serviced?

Try going with another service adviser.

VD$ · 11-20-2008, 08:50 PM

My COMAND was updated yesterday and it was free as well (US). You have to find a good reason what is not working (there are many ideas in the forum and even in this thread).

delirium · 11-20-2008, 09:03 PM

Quote:

Originally Posted by mb_horseshoe

That's bs. I'm in orange county also, where are you getting it serviced?

Try going with another service adviser.

I went to MB of Laguna Niguel, where are you goin?. Is there a number or ID i can give them to let them know what to do?

11-12-2008, 05:35 PM	#1
mb_horseshoe Member Join Date: Sep 2007 Posts: 200	Rear diffuser loose, Command Software Update I recently took my car in to get serviced as my rear diffuser was coming loose. The top portion of the diffuser had unlatched from the bottom of the bumper. Anyway, long story short, I took it in 3 different times to get fixed and it never got taken care of properly - except for this time. They installed a new diffuser with a different attachment method and it fits perfectly snug. Had anyone else been experiencing similar problems? I also got my Command unit updated like others have and some of the things I've noticed are 1. Audio fadeout option (works great) 2. New graphics (the weather band screen, system options screen, and a few others) 3. Information bar (above the radio stations there's an info bar that displays song names, etc) 4. Better bluetooth responsiveness 5. Supposedly my bluetooth ring volume was fixed but I haven't been able to verify just yet.

11-12-2008, 05:41 PM	#2
rb23lb Super Member Join Date: Aug 2007 Posts: 810	was the update free>???? __________________ 08' c350 Fully loaded, AMG IV Wheels - Arctic White/Black Interior Mods: C63 Grill, Carbon Fiber Door Pins, Clear Front Bumper Lenses, Limo Tint Rear and Back, Medium Tint Front Additions: Black Roof Spoiler, OEM Chrome Door Handle Inserts, OEM All Weather Floor Mats, OEM "Non-Slip" Trunk Mat, OEM Mercedes Collapsible Storage Crate, OEM c350 Sport Car Cover, OEM Windshield Shade

11-12-2008, 07:22 PM	#5
01S408C300 Almost a Member! Join Date: Oct 2007 Location: Brooklyn NY Posts: 63	So is there an update. Is there a version number? __________________

11-14-2008, 06:13 PM	#8
evanswan Member Join Date: Nov 2004 Location: Aliso Viejo CA. Posts: 156	update as we speak I am having them do the flash for the bluetooth update and they are putting in the ipod amp or what ever to address the low volume problem compared to the rest of the stereo settings. __________________ E. Swan www.swansource.com Brabus Monoblock Vl 19" K&N Filters Denso Iridium Plugs Magnecore Wires 8.5 Race IPod Icelink PowerChip ECU Johnson CM30 I/C pump Lead Foot ! Picture Below - 73 Toll Road South clocked at 128 mph.

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11-12-2008, 06:17 PM	#3
mb_horseshoe Member Join Date: Sep 2007 Posts: 200	Yeah it was free.

11-12-2008, 06:34 PM	#4
JCOnizuka Member Join Date: Feb 2008 Posts: 81	Are you in the Vancouver BC Canada area? if yes, Which dealership did u have it updated? Any information as for the command update version number or anything that I can refer to when I bring it in to the shop in richmond automall on Friday? They kept telling me that there wasn't any update for the command system other than the bluetooth update to fixed the echo reception. Other than that they are really FIRM to me that there wasn't any update. I want to be smart about this and from this forum and of course from u, obviously there is an update for the command. Can you or anyone guide me so that I can get this update without FORCING them that there IS an update? Thank you for the help!

11-13-2008, 05:27 PM	#6
mb_horseshoe Member Join Date: Sep 2007 Posts: 200	I'm in CA sorry. When I get home later tonight I will scan the paperwork.

11-14-2008, 12:51 PM	#7
white46 Member Join Date: Jan 2008 Location: Edmonton, Canada Posts: 168	please do so. my local dealer doesn't know a ***** about this update. errrrrrrr

11-18-2008, 02:29 PM	#11
mb_horseshoe Member Join Date: Sep 2007 Posts: 200	Ya I totally blew it. My paperwork is at home, scanner is at work. I will have to remember to get it tonight to scan it at the office. Sorry. When I get home I will take a picture of it or something.

11-18-2008, 11:11 PM	#12
delirium Senior Member Join Date: Jul 2007 Location: Orange County, Ca Posts: 251	Thanks horseshoe, My dealer has no idea what this update is or that it exists, so I want to give him the ID# or something. I'm picking up my car tomorrow.

11-19-2008, 09:00 PM	#14
mb_horseshoe Member Join Date: Sep 2007 Posts: 200	SORRY this took so long. Hopefully you can read it.

11-20-2008, 05:22 AM	#15
delirium Senior Member Join Date: Jul 2007 Location: Orange County, Ca Posts: 251	Thanks Horseshoe... I was told my my dealer that i have all the updated software versions but no fade out for me... i dunno what gives...

11-20-2008, 11:50 AM	#16
mb_horseshoe Member Join Date: Sep 2007 Posts: 200	That's bs. I'm in orange county also, where are you getting it serviced? Try going with another service adviser.

11-20-2008, 08:50 PM	#17
VD$ Almost a Member! Join Date: Jan 2005 Location: Fairfield County, Connecticut Posts: 44	My COMAND was updated yesterday and it was free as well (US). You have to find a good reason what is not working (there are many ideas in the forum and even in this thread).