Sirius Sat Module

[JimPap]

A day later and now the satellite radio went into acquire signal mode. Called dealership and they're ordering the module.

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[nukefixer]

Originally Posted by JimPap

A day later and now the satellite radio went into acquire signal mode. Called dealership and they're ordering the module.

You and I have the same identical problem!

Good luck.

Nuke

[Draz]

Originally Posted by nukefixer

This also happened to me, I first thought maybe after hitting a bump that something maybe loose, but its erratic when it happens.

Also I can be under clear blue sky and it goes out, no rhyme or reason.

Same problem here, at first I thought that my subscription ran out, but a day after it was back on... For me signal loss usually happens in the morning on the ride to work, coming home its OK. I even thought its just the new & imperfect technology... Now that I'm reading similar stories, I'm taking the car back for module replacement.

[JimPap]

Originally Posted by JimPap

A day later and now the satellite radio went into acquire signal mode. Called dealership and they're ordering the module.

The dealer installed the module this morning. I picked up the car about an hour ago and so far it hasn't locked up in acquire signal mode.

Fingers are crossed.

[nukefixer]

Originally Posted by JimPap

The dealer installed the module this morning. I picked up the car about an hour ago and so far it hasn't locked up in acquire signal mode.

Fingers are crossed.

My continuing saga with the Sirius Sat Module in my vehicle.

This morning I picked my vehicle up, they had kept it overnight.

I had new Michelin Pilot Sport All Season tires installed, purchased from "Tirerack".

They replaced the rear brake pads for free, after I showed them the thread from here about excessive brake dust. I had printed it out, I figured I'd wait and get a years worth of use out of the ones that were on there? So my strategy worked...... now lets see the reduced brake dust?

Installed for the 4th time a new Sat module and this time also installed a new antenna, so the headliner was removed in the back. They said they were on the phone with Germany all of yesterday and Germany wanted them to do more testing, which had already been performed on prior visits. The dealership told Germany they were replacing the sat module and the antenna this time and Germany agreed to keep the ticket "open" to see if this corrected the problem at last. At first Germany did not want to pay or authorize the antenna replacement, but they reluctantly agreed after the dealership insisted......

Again, no faults were indicated, upon disassembly, but I have driven there a few times to show them when its in "acquiring mode" so they knew!

So far I am impressed with the efforts of my dealership and will wait a few weeks and see what happens, they said they want to hear back, both good and bad results, along with Germany!

regards,

Nuke!

[JimPap]

Nuke,

I saw on my work order that the dealer tried a substitute antenna to see if that would correct the problem. It didn't help.

One thing that seems odd is that MB has the capacity to read error codes in just the radio and the radio isn't reporting any errors. I guess it wouldn't know the difference between loosing the signal in an underground parking facility vs being in the wide open.

I only drove my car about 30 minutes today so I didn't really have enough drive time for the sat radio to go out. Maybe tomorrow.

[nukefixer]

Originally Posted by JimPap

Nuke,

I saw on my work order that the dealer tried a substitute antenna to see if that would correct the problem. It didn't help.

One thing that seems odd is that MB has the capacity to read error codes in just the radio and the radio isn't reporting any errors. I guess it wouldn't know the difference between loosing the signal in an underground parking facility vs being in the wide open.

I only drove my car about 30 minutes today so I didn't really have enough drive time for the sat radio to go out. Maybe tomorrow.

Its been three days now and my sat radio hasn't missed a beat, even in the rainy cloudy weather... I'm crossing my fingers.... I'll report to the dealership in about 2 weeks and will also report here how I made out?

Nuke

[Draz]

I took my car in and they think it's antenna. Ordered & will be replaced tomorrow. I will report what happens next.

[JimPap]

Nuke,

Yesterday, I drove around enough where it looks like the problem is gone.

Just out of curiosity, how long have you had your C car. I've had mine for right at 2 years when the problem started.

[Draz]

Got my car back after the antenna replacement... one day without hick-ups.

[nukefixer]

Originally Posted by Draz

Got my car back after the antenna replacement... one day without hick-ups.

Its been a little over a week and I am happy to report that my Sirius Sat radio has been working flawlessly, they, the dealership, replaced the antennae and the Sat module.
So for NO loss of signal at all, no matter the weather.
This is a HUGE improvement for me.

I'll wait another week and then call the dealership so they in turn can notify Germany that I believe its fixed now, they had kept the ticket open and said contact them in 2 weeks, so I'm crossing my fingers that at long last, problem is solved.
I still think it was the antennae and or a loose connection?

Hope everyone is finding my reports useful regarding this problem of mine with my Sat radio. This has been a recurring problem from when I picked the car up a year and half ago brand new.....

Nuke

[JimPap]

How can an antenna go bad?

[nukefixer]

Originally Posted by JimPap

How can an antenna go bad?

I don't think it can, to me it would be more reasonable to believe it was a bad connection, but they, MB Germany, in concert with my dealership, did replace the sat module for the 4th time and this time replaced the antennae and so far its worked like its supposed to, no matter the weather, it receives the sat signal and works!

I'm a VERY happy camper!