W211 Recalls!

[khaug]

Konigstiger, you are the heart and soul of this forum, AFAIC. Many, many thanks, and please keep it up!!! I owe you at least a couple of Plymouth gin martinis, redeemable the next time I'm in AZ, or the next time you're in MI. Warm regards.

To remove this ad, register today or login if you already are registered!

[CE750]

Originally Posted by khaug

Konigstiger, you are the heart and soul of this forum, AFAIC. Many, many thanks, and please keep it up!!! I owe you at least a couple of Plymouth gin martinis, redeemable the next time I'm in AZ, or the next time you're in MI.

Warm regards.

He really is, I have a permanent subscription to this thread.. it's more valuable than any correspondence MBUSA has provided.

[Joshua]

Hello all, I am posting this from Australia. I just bought a 2002 W211 E320 and after a week's ownership I simply cannot put up with the very annoying grinding sound from the SBC unit after every 3 - 4 applications of the brake pedal. Its just been serviced by a Mercedes Benz dealer prior to buying this from an independent dealer. When I phone Daimler Chrysler Australia Tech Support I was told that this was a problem popularly refrred to as the "coffee grinder" noise and that there was no solution and that I was stuck with it. In this forum I read that this is a well known warranty problem.

Doesnyone actually have a copy (electronic) of the Technical Service Bulletin relating to this recall so that I can take it int to a dealer to have it fixed free of charge. The car has only done 53000 kms. Any help is much appreciated.

Thanks (Peter,jakes@gmail.com)

[konigstiger]

Originally Posted by Joshua

Hello all, I am posting this from Australia. I just bought a 2002 W211 E320 and after a week's ownership I simply cannot put up with the very annoying grinding sound from the SBC unit after every 3 - 4 applications of the brake pedal. Its just been serviced by a Mercedes Benz dealer prior to buying this from an independent dealer. When I phone Daimler Chrysler Australia Tech Support I was told that this was a problem popularly refrred to as the "coffee grinder" noise and that there was no solution and that I was stuck with it. In this forum I read that this is a well known warranty problem.

Doesnyone actually have a copy (electronic) of the Technical Service Bulletin relating to this recall so that I can take it int to a dealer to have it fixed free of charge. The car has only done 53000 kms. Any help is much appreciated.

Thanks (Peter,jakes@gmail.com)

MBUSA DTB P-B-42.46/27c DEC03 - Buzzing noise during pressure buildup from SBC system. They should install a pulsation damper. The noise will not be eliminated completely however, it should be reduced substantially. Copy forwarded.

[Joshua]

Thanks for your help Dan. I used the 3 point bulleting you sent me on the SBC grinding noise problem to call my dealer, sent him a fax of it and he has agreed for me to book my car in tomorrow to perhaps change the entire pump unit and insert the pulsation damper. He did say the this would considerably reduce the noise but not altogether. Any imporvement to the annoying coffee grinding noise will be welcome.

PS: interesting technical term (PULSATION DAMPER) for what is effectively I understand an 8" length of hose pipe with a clamp !!

This forum is fantasic for people like me who are paranoid at getting ripped off or fobbed off by dealers who have not read their service bulletins.

Thanks

[konigstiger]

Service Campaign 2007010008 FEB07 – Check transmission control module software and update if necessary (722.9 transmission); Update engine control module software as required. The transmission software may need to be updated to adjust the lock up force of the torque converter. The engine control module software will also be updated. Approximately 27,691 vehicles affected.

Effective VIN range (Have your dealer check VMI to see if your vehicle is included):

164.122: A000142 – A141563
164.822: A007380 – A118946
164.871: A007378 – A152121
209.372: F193687 – F205966
209.472: F202152 – F202954 & T072916 – T074633
211.022: A778156 – A983595
211.072: A923912 – A989194
219.372: A071046 – A080600
221.171: A009483 – A070692
230.471: F116432 – F124253
251.122: A000406 – A033339

Service Campaign 2007010004 MAR07 – Models 211, 219, 221, 230, X164 (M273 engine, 550) Check intake manifold and replace if necessary; Install updated engine control module software. Running characteristics can be improved with the installation of a modified intake manifold. Additionally, updated engine control software will also be installed. Approximately 11,352 vehicles affected.

Manifold production date up to and including SEPT 30 2005, replace manifold.
Manifold production date between (and including) OCT 1 2005 and FEB 28 2006, install engine control module software.

[pkancel]

Anyone know if any of the recalls pertain to the airmatic suspension on an 03 E500?

[konigstiger]

Originally Posted by pkancel

Anyone know if any of the recalls pertain to the airmatic suspension on an 03 E500?

Originally Posted by pkancel

I have an 03 E500 that has been problem free. The warranty ran out this past January and I took the car out yesterday and within a few minutes, I got a "Stop, Car Too Low" warning in red on the dash. I fooled with raising and lowering the suspension to see if that would counter any problems, but it didnt. It appears the be only the right front and I am assuming a sensor or something went bad. Anyone experience this. My car has always been serviced at Fletcher Jones during warranty, but I am quite sure I dont take it to them now since it would be extremely expensive even if something small.
If its an easy part to get too, I can change it myself, if not, any good reasonable German Car service repair places in So Cal that wont gouge me. I am in Irvine. Thanks

Although this DTB may not be specific to your problem you can mention P-B-32.22/15a FEB07 which addresses low ride height at the front axle after the vehicle has been parked at cold temperatures. Discuss this with the Service Manager. Given your maintenance/repair history with Fletcher they should offer a goodwill repair since you're only three months out. My guess is that the Airmatic strut needs to be replaced.

[pkancel]

Thank you so much, any documentation like that certainly helps my cause. Really appreciate it.

[konigstiger]

Service Campaign 2007040003 APR07 – Replace engine oil filler neck seal (OM642 engine) Model year 2007 211, 164, 251, X164 - CDI; dealers will replace the engine filler neck seal with an extended collar (part # A642 018 00 80 05) to prevent spilling onto the engine when filling the engine oil. Approximately 4.054 vehicles affected.

Service Campaign 2007020004 JUN07 – Install support for intake manifold switchover flap (M156 engine) Model year 2007 211, 164, 209, 219, 251 AMG – E63; Premature wear at the bearings of the variable length intake manifold switchover flap may lead to un-metered air intake. This could lead to an irregular running engine and the OBD lamp may also illuminate. Dealers will install an intake manifold switchover flap support (part # A156 140 00 42) as a precautionary measure.

Have your dealer check VMI to determine if your vehicle is involved in these campaigns.

[sgaar]

If you are experiencing a bumping/popping noise from the front suspension at low or medium speeds ask you dealer about P-B-46.40/53. It is the steering mounting plate that makes contact with the subframe.

I’ve had it dome on my ’06 E500 and it solved the problem. Konigstiger can properly provide more detail.

[konigstiger]

Originally Posted by sgaar

If you are experiencing a bumping/popping noise from the front suspension at low or medium speeds ask you dealer about P-B-46.40/53. It is the steering mounting plate that makes contact with the subframe. I’ve had it dome on my ’06 E500 and it solved the problem. Konigstiger can properly provide more detail.

Applicable to all 211 E-Class & 219 CLS models; also solves any cracking/creaking noises heard from the steering rack area when steering vehicle at low speeds or when the vehicle is stationary. Washers are installed and nuts replaced/torqued.

[konigstiger]

Service Campaign 2007060001 JUN07 – MY07 211, 216, 219, 221, and 230. Check starter wiring harness routing and re-route, routing may not meet specifications. Failure of the starter may occur if condition exists and is left uncorrected. 573 vehicles affected, owners should receive a letter fro MBUSA. If you have not received a letter yet call your dealer and have them check VMI to see if your vehicle is included.

[konigstiger]

E320 Bluetec 211.022 VIN range A997021 to B058580

MBUSA DTB P-B-07.16/69 JUL07

If the engine is starting or running unevenly, the cause may be that an incorrect pressure regulator valve was installed. The rail with the pressure regulator valve will be replaced under warranty - Fuel Distributor part # A642 070 21 95.

[konigstiger]

Service Campaign 2007070003 AUG07 - MY07 211.022 BLUETEC; Engine running characteristics can be improved during cold starts in low temperatures with the installation of a replacement glow output stage control module. Dealers will check the part number of the glow output stage control module and replace if necessary. Approximately 584 vehicles affected.

Service Campaign 2007010010 AUG07 – MY 06 & 07 203, 211 4-MATIC; The engine oil dipstick is incorrect. This could lead to inconsistency between the dipstick reading and the oil level message in the instrument cluster. Dealers will replace the engine oil dipstick and top off the engine oil. Approximately 33,543 vehicles affected.

As always, have the dealer check VMI to see if your vehicle is included in any given campaign.

DTB P-B-47.20/48 AUG07 – 211.022 BLUETEC 211.026 CDI Diesel engines cold start condition (i.e.: engine stalls, engine does not start, and/or engine indicator lamp lights up) may be caused by paraffin crystals in the diesel that jellify the fuel whereas the dealer should contact the Technical Assistance Center (TAC).

DTB P-B-14.20/21 AUG07 – 211.022 Engine changes to limp-mode and/or has insufficient power the dealer will replace the exhaust gas recirculation line (part # A642 140 03 08).

DTB P-B-07.16/76 SEPT07 – 211.022/026 Leaking high pressure fuel pump / possible fuel loss/odor - The hose/low pressure connection fitting assembly may leak especially at low outside temperatures. Replace old version Clic clamps (yellow tabbed) with stainless steel clamps. If leak persists on 211.026, the low pressure hose fittings and o-rings should be replaced. On 211.022, the low pressure hose fitting cannot be replaced; in this case the high pressure pump should be replaced. If the high pressure pump is leaking at the quantity control valve, then the o-rings should be checked and replaced individually if damaged. Leakage from high-pressure pump itself, the pump should be replaced.

[jallison12]

What a great thread!!

If I call my dealer service department, give my VIN, should he be able to look that up and tell me what needs fixed from these recall notices? My car is an 2004 E500 wagon, which I only bought 2 weeks ago. I already had a battery problem, and was directed to this thread.

Or, should I print this thread, highlight all the bits where my VIN falls in range and go through these with the dealer? My car is out of warranty, so I am getting servicing done by an independent (Hi Jay!!) on Long Island. But these recalls I ought to get done for free by the dealer, if they haven't been done before.

If anyone uses them, I got attached to Rallye in Roslyn LI, through MBUSA owners online thing.

What you think?

[konigstiger]

Originally Posted by jallison12

If I call my dealer service department, give my VIN, should he be able to look that up and tell me what needs fixed from these recall notices?

Have the dealer check VMI for any outstanding recalls or service campaigns applicable to your vehicle. Recalls and service campaigns have no expiration and continue to be cost free even out of warranty. Out of warranty DTB repairs, depending on the circumstances can be free or discounted 50% to 75% (either by dealer initiation or with MBUSA intervention). For instance if the problem is resolved by replacing an existing part with a modified part it should be cost free because the original had a design flaw.

[jallison12]

Thank you Sir!!

[jallison12]

Just wanted to update that I got a VM from my dealer who says they checked VMI for my VIN# and there were no outstanding issues.

Is there anyway I could ask for proof of this?

I am the second owner of my car and do not have any service reciepts for it. I have Carfax and one dealer service stamp in the book (for a service that is not on Carfax I noticed). When MB do a service, a recall fix, etc on an individual vehicle, do they update a database (VMI?) that such was done? Is this something a dealer could / should provide if I ask nicely enough? Are they obligated to give me this information if I ask for it?

Thanks in advance,
jim

[Mavrogenis]

konigstiger.

Thanks so much for your help in keeping us all informed on recalls etc. One question. In the VIN, e.g., "211.026: A178744 – A599959" what is the meaning of the 3 numbers after 211, in this example ".026"?
I can't find them anywhere on my car or the window sticker.
Thanks,
James

[ajlbt]

Hi all, I just bought a 2005 E500 and am experiencing a recurring pulsating noise when starting the car or when releasing the brake pedal during stop and go driving. I sent it to the dealer who told me this was normal and was related to the SBC hydraulic pump. On an earlier post Joshua and Konigstiger had an exchange on this issue and a potential solution. Joshua, was the dealer fix helpful? Could someone please forward me the technical service bulletin or any other piece of information I could use to get back to my dealer and have this problem fixed? BTW this thread is unbelievably helpful.

Thanks a lot! (JL ajlbt@yahoo.com)

[konigstiger]

Originally Posted by Mavrogenis

In the VIN, e.g., "211.026: A178744 – A599959" what is the meaning of the 3 numbers after 211, in this example ".026"?

The first three numbers 211 = model, three numbers afterward = engine (i.e.: 026 = 320CDI diesel). Your gasoline e320 would be 211.065.

[konigstiger]

Originally Posted by ajlbt

2005 E500 recurring pulsating noise when starting the car or when releasing the brake pedal during stop and go driving.

The pulsation damper modification only applies to MY03 & early ‘04 vehicles. However, the SBC hydraulic unit is warranted for 10 years/unlimited mileage. Although SBC noise is normal during pressure build-up, you should have the dealer compare your vehicle to another MY05 or ‘06 211. If your noise is substantially louder in comparison, request that they replace the SBC hydraulic unit under warranty.

[ajlbt]

Thx for the info!

[konigstiger]

Service Campaign 2007100003 NOV07 - MY07 & 08 211 CDI. Engine-running characteristics and engine-related error messages, the engine control module software will be updated. Have your dealer check VMI to see if your vehicle is included in this campaign.

P-B-47.20/51 OCT07 Engine stalls/ Does not restart 211.056 (e350). The securing clips may not be installed in the quick connectors of the fuel pressure lines causing the fuel supply hose inside of the fuel tank to disconnect from the fuel regulator. To resolve, securing clips will be installed.