teejay

There is an incredible irony in pc trying to call people out for copyright issues..

http://www.hptuners.com/pressreleases.php

GJube

Brand new member here. I came across this thread after doing a search on modifications for a car I am looking to purchase.

I was actually considering a Powerchip but I am absolutely appalled at the professional conduct, or lackthereof, of this employee representing the company.

There is absolutely no chance that I will deal with a company that puts their brand name behind such behavior. Furthermore, a colleague of mine has been in search of a "chip" solution for his vehicle, I'll be sure to pass on this link.

A simple google search also brought my attention to the following article: http://autospeed.com/cms/title_AutoS...2/article.html

Can anybody on this site recommend me a company specialising in computer programming for C63s that values professionalism?

Kind regards,
Sam

118E63

Gee wizz,if that doesn't sound like a set-up for a fraudulent lawsuit in small claims court by Powerchip towards the seller I don't know what does...this is high school drama boys&girls...

...and these new members that miraculously pop into these threads w one post count&claim they just stumbled upon it is laughable at best

gyrex

Powerchip - what's your problem? You're acting like a ****!!! You do realise that you're losing more and more business by acting in this manner...

Raleighc63

Powerchip should be banned!!!!!!! Shame on you!!!

MBWORLD why do you continue to let you sponsor act like this???

NickZag

Hey Powerchip, why do you care? If your not going to buy the headers then **** off

Stellar way of advertising your business. I'm sure you gained lots of potential customers

transferred

Wow, usually there are two (or three) sides to a story but with this thread Powerchip has confirmed itself as a company I will never pay a dime to...

Good luck with the sale, Harun.

-Rob

cheapracer

I visit this forum often over many years but actually registered (again) to register my complaint against Powerchip - how the forum mods have let this get to here based on one guy selling a set of extractors is disgraceful.

When I actually remember my actual log in name from before I'll show you I'm not new!

Max.H

Wow

racer m

First of all the part of this statement regarding Powerchip's policy of refunding the customer if their product does not perform as described is a 100% lie. I know this first hand because I purchased a Powerchip tune for my E63 back in March. I originally posted this story a few months ago but the thread got locked so I will paraphrase:

After Powerchip tuned my E63 I received a dyno sheet from them claiming that my car gained approx 20whp. I was also told by an associate from Powerchip named Matt that if I was not happy with my tune I didn't have to pay. After several months of driving my car with no real noticeable power difference, and hearing several bad things about Powerchip from friends, acquaintances, and internet forums I took my car to another dyno shop only to find that my tune was indeed "not performing as described," and in fact had lost HP over stock. It was determined that this was due to Powerchip's ineptitude in their dyno procedure, and luckily because the other dyno shop happened to be owned by a friend of a friend they were willing to tune my car free of charge and I happily posted the results on this forum to promote them. It was also noticed that my ECU case was severely damaged due to the method in which it was forced open by the original tuner, Powerchip and the new dyno shop did their best to reseal it (this will become quite significant and I will get to that in a minute). When I called Powerchip just after this dyno session to explain that their tune had failed, and that I would like my money back I was told that I would receive a call from the owner, Wayne Besanko. I received a call from Besanko who proceeded to cross examine me, and upon finding out that the new dyno shop was OE Tuning/ Gintani, Wayne declined to refund my money on his notion that OE Tuning was lying to me to steal my business, that the people who work there are crooks, namely Jeremy who he accused of stealing valuable equipment from them, tunes etc. He went on to personally slander Jeremy, calling him a drug addict and many other things which I found shocking and extremely unprofessional. I explained to Besanko that none of this information was any of my business and that I just wanted my refund as I was promised. He refused, and after we got in a short argument in which he referred to me as a "fanboy," I informed him that I would be calling American Express to dispute the charge and he could deal with them. He then tried to intimidate me by threatening to take me to court in which I laughed and told him good bye.

As I mentioned earlier, my ECU housing was severely damaged from Powerchip when they accessed it. In fact, when Matt was trying to open it I was at BBI Autosport where my car was being kept while the ECU was removed. I watched him take a hammer and chisel and wack away at it repeatedly. I asked him if that was the best way to access the ECU and he told me it wouldn't be a problem, that this is how it must be done. Well, apparently not, because my car just got back from KEYS Mercedes service where it has been sitting for the last 3 weeks after it began driving erratically and died in the middle of Sepulveda on my way to the airport. The dealer found water intrusion in my ECU circuit-board which was as dead as fried chicken. They could tell that it had been tampered with and would not cover it under warranty so I received a nice $1940 invoice for an early Christmas present. I'm less than thrilled...

So lets review, not only does Powerchip/ Wayne provide their customer's with faulty tunes, but they don't honor their word to refund an unhappy customer. In my situation, not only did I pay for a tune that didn't work, but the process managed to destroy my ECU and put my car in the service department for 3 weeks. The combined costs of my bull**** tune and new ECU from Germany were $3140 which did nothing but cause me a headache and a lot of wasted time.

I will now say the following: I don't care if I get banned from this forum because this will be my last post. The fact that MBWorld allows Powerchip to sponsor them while verbally harassing, lying to and threatening users is enough to keep me from wanting to continue being a part of this board. The owner of Powerchip, Wayne Besanko is a monumental douche-bag of the highest levels and I cannot fathom for one waking moment how someone who reeks of idiocy to this extent can keep his place of business open, let alone have a spouse or any friends. After reading through more and more stories about this Neanderthal I find it even more surprising that someone hasn't kicked the **** out of him yet or set his place of business on fire, but I'm sure eventually he will **** off the wrong person and get his. Wayne, I hope from the bottom of my heart that you go bankrupt and end up working as a beverage vendor at some soccer stadium in Australia. I also hope you don't have any children, or plan to because the last thing the world needs is a few Besanko disciples running around. It must really suck for you to look in the mirror.

simonlam168

Again!!!! Beware of Powerchip, they charged my credit card without my permission!!

racer m

FYI: here is what other people think about Wayne Besanko...

<link deleted by Moderator>

Here is what Google brings up if you type Wayne Besanko:

<link deleted by Moderator>

AlexCim

HAHAHAHA, I LOVE the thread title on Performance Forums - "Powerchip are a bunch of ****s"

hahaha. Nothing is more Aussie than calling someone a **** hahaha. And all the replys are GOLD.

Harun - Still interested in headers/mid pipe when you return back and remove them. Let me know about fitting up to the std exhaust.

RNS-11Z

Hi Alex, no problem. I was meant to be getting it all removed this week but unfortunately my friend got stuck behind on some projects which he is trying to get ready for summernats and etc. So it will be going back in as soon as he finishes the projects. I will keep this thread updated in the mean time.

h.

I am Jeff

lol...Harun I finally saw the wiki postings on the other forum. My favorite part is "as God is my Witness" comment by your best friend Wayne. lol

ScottW911

Too many children causing problems in this thread.


It's now closed.


Take it to PM's.