Interstate National Warranty

mu_brian · 08-06-2009, 03:26 AM

I'm looking at a warranty for a w210 that is underwritten by Interstate National Dealer Services (http://www.inds.com). I can't find much feedback on the company and the ease with which they handle claims. All I know is that their retail division is called Warranty Direct, and that they have a wholesale division that sells warranties directly through dealers, which is what I'm looking to purchase.

I know the warranty topic has been beaten to death by you w211 guys, so I am hoping someone has some experience with Interstate National. I've only found a couple complaints via random consumer advocate websites, but am hoping some Mercedes enthusiasts can chime in with their experience.

Thanks!

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mu_brian · 08-06-2009, 04:40 PM

I am told this is the warranty: http://www.inds.com/brochures/StarAuto_consumer.pdf

Anyone with experience?

Rich8 · 08-07-2009, 01:49 AM

i have interstate warranty (diamond) on a 03 cl55... and have claimed over close to 9 grand on it.. all warranty work was done at the dealer..

mu_brian · 08-07-2009, 01:37 PM

Thanks, are they easy to deal with and have they ever denied a claim? Also, is your warranty adminstered by Interstate or is it the actual 'StarAuto' warranty?

Thanks

Rich8 · 08-12-2009, 01:22 AM

knock on wood ... no denial and i have never deal with them my sa always has !! bought from interstate ...hope it helps.. good luck

itsmeek · 08-12-2009, 02:13 AM

How does one sign up for a warranty w/them?

mu_brian · 08-12-2009, 02:22 AM

I think their retail company is called Warranty Direct.

Rich, where are you located and which dealer do you normally take your car to?

Rich8 · 08-13-2009, 02:27 AM

south florida, mercedes of pompano ... brian i recommend you pay the extra and get the diamond level ... much more covered... i would look into it !!

inrealtime · 08-13-2009, 11:24 PM

I thought Warranty Direct didn't warranty E55's? I guess this is a separate company only available through dealers?

mu_brian · 08-13-2009, 11:40 PM

Must be - I wasn't aware of that.

Pay2Play · 08-14-2009, 12:17 AM

Good info. I could use a warranty...Until the mod bug bites...harder.

The Godfather · 08-15-2009, 03:11 AM

Get the Chrysler Service Contract warranty. It's the best out there. See the pic of my car in my sig? They're doing work on it and taking care of it, no questions asked. (Airmatic strut, balljoint etc). http://servicecontracts.chrysler.com

Nanky · 08-18-2009, 03:39 PM

Quote:

Originally Posted by The Godfather

Get the Chrysler Service Contract warranty. It's the best out there. See the pic of my car in my sig? They're doing work on it and taking care of it, no questions asked. (Airmatic strut, balljoint etc). http://servicecontracts.chrysler.com

I agree Chrysler is the best out there. Also had an airmatic strut replaced and it was covered. They also covered a $3500 pano roof job just last week.

sunnySD · 08-20-2009, 04:37 PM

I went to that website. I didn't see anything about Mercedes extended warranties. Maybe I didn't see the obvious?

08-15-2009, 03:11 AM	#12
The Godfather MBWorld Fanatic! Join Date: May 2003 Location: Khalifonia. Posts: 6,526 Drives: is faster than yours.	Get the Chrysler Service Contract warranty. It's the best out there. See the pic of my car in my sig? They're doing work on it and taking care of it, no questions asked. (Airmatic strut, balljoint etc). http://servicecontracts.chrysler.com __________________ ONE Autosport \| Euroteck Motorsports \| DCT Motorsports 2003 E55 AMG 410WHP/449WTQ @ 10PSI on Pump 91 If you're interested in a set of Forgestar wheels or Euroteck Motorsports stuff, send me a PM

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08-06-2009, 04:40 PM	#2
mu_brian Junior Member Join Date: Dec 2007 Posts: 63 Drives: 2001 E55	I am told this is the warranty: http://www.inds.com/brochures/StarAuto_consumer.pdf Anyone with experience?

08-07-2009, 01:49 AM	#3
Rich8 Junior Member Join Date: Jan 2008 Posts: 22 Drives: 2003 cl55	i have interstate warranty (diamond) on a 03 cl55... and have claimed over close to 9 grand on it.. all warranty work was done at the dealer..

08-07-2009, 01:37 PM	#4
mu_brian Junior Member Join Date: Dec 2007 Posts: 63 Drives: 2001 E55	Thanks, are they easy to deal with and have they ever denied a claim? Also, is your warranty adminstered by Interstate or is it the actual 'StarAuto' warranty? Thanks

08-12-2009, 01:22 AM	#5
Rich8 Junior Member Join Date: Jan 2008 Posts: 22 Drives: 2003 cl55	knock on wood ... no denial and i have never deal with them my sa always has !! bought from interstate ...hope it helps.. good luck

08-12-2009, 02:13 AM	#6
itsmeek Super Member Join Date: Oct 2005 Location: D.C. METRO AREA Posts: 843 Drives: '05 E55 AMG	How does one sign up for a warranty w/them?

08-12-2009, 02:22 AM	#7
mu_brian Junior Member Join Date: Dec 2007 Posts: 63 Drives: 2001 E55	I think their retail company is called Warranty Direct. Rich, where are you located and which dealer do you normally take your car to?

08-13-2009, 02:27 AM	#8
Rich8 Junior Member Join Date: Jan 2008 Posts: 22 Drives: 2003 cl55	south florida, mercedes of pompano ... brian i recommend you pay the extra and get the diamond level ... much more covered... i would look into it !!

08-13-2009, 11:24 PM	#9
inrealtime Junior Member Join Date: Mar 2009 Posts: 39 Drives: 2005 E55	I thought Warranty Direct didn't warranty E55's? I guess this is a separate company only available through dealers?

08-13-2009, 11:40 PM	#10
mu_brian Junior Member Join Date: Dec 2007 Posts: 63 Drives: 2001 E55	Must be - I wasn't aware of that.

08-14-2009, 12:17 AM	#11
Pay2Play Newbie Join Date: Jul 2009 Posts: 9 Drives: E55	Good info. I could use a warranty...Until the mod bug bites...harder.

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08-20-2009, 04:37 PM	#14
sunnySD Junior Member Join Date: Aug 2009 Location: San Diego Posts: 49 Drives: 2009 E350	I went to that website. I didn't see anything about Mercedes extended warranties. Maybe I didn't see the obvious?