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Mercedes-Benz E-Class: Maintenance Schedules and Packages

The key to keeping your E-Class w212 healthy is regular maintenance. And who would know better on how to do this than Mercedes-Benz itself. Continue reading to learn about several maintenance options available.

By Charlie Gaston - May 22, 2015

This article applies to the Mercedes-Benz E-Class w212 (2009-Present).

The Mercedes-Benz E-Class is an attractive luxury vehicle with incredible handling and excellent safety features. In order to keep your w212 in like-new condition, have it serviced regularly and on time. Some important maintenance work involves oil changes, tire rotations, and filter replacements. So when deciding on which service plan is best for your vehicle, it is recommended familiarizing yourself with all the prepaid maintenance options available at your local dealership. Below is the maintenance schedule for your Mercedes-Benz, and what options to choose from.

Prepaid Maintenance Packages

Mercedes-Benz offers prepaid service packages that can be purchased ahead of time. It is recommended having your car service performed by the dealership to ensure the correct maintenance procedures are done. Here are the general prices of each package:

  • Service A: 1-year (10k-mile) plan for $250
  • Service B: 2-year (20k-mile) plan for $850
  • Service C: 3-year (30k-mile) plan for $1,125
  • Service D: 4-year (40k-mile) plan for $1,475
Figure 1. Prepaid maintenance coverage services.

  • Mercedes-Benz: Service A

  • Mercedes-Benz: Service B

Warranty Advice

Here are some tips from w212 owners regarding warranty policies:

  • Familiarize yourself with the exclusions, such as the denial of a claim due to lack of maintenance or damage caused by non-approved parts and fluids.
  • Understand what is NOT covered under your service contract. Examples might include moldings, light bulbs, flexible body parts, and aftermarket accessories.
  • Determine if there are any mileage restrictions.
  • Ensure that you receive complete coverage by following your maintenance schedule, and find the service information contained in your owner's manual.
  • Inquire about the general percentage of denied claims across buyers.
  • Ask yourself how long you expect to keep your E-Class w212, and whether coverage through the factory warranty will suffice.
  • Request quotes from competitor dealerships, as well as the out-the-door price and deductible rates for each service contract you are considering.

Common Questions

How Long Are My Brakes Expected to Hold Up Before a Replacement is Needed?

For the Mercedes-Benz w212, your brakes should last at least 30,000 miles with proper fluid and parts replacements.

I Have the Sports Package with Staggered Tires. Can the Dealership Rotate My Tires?

Unfortunately, your local Mercedes-Benz dealership can only rotate non-staggered tires. If, however, you own an E-Class 4-MATIC vehicle, which comes equipped with four similarly sized (non-staggered) tires, your local dealer could rotate your tires as part of your next scheduled service.

Where Can I Purchase a Prepaid Maintenance Package?

You can purchase a prepaid maintenance package from your local Mercedes-Benz dealer. Stop by for a quote, or contact Mercedes-Benz directly at (800)367-6372.

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